What is the Code of Good Practices?

Banco Sabadell adheres to the Code of Good Practices established in Royal Decree Law 6/2012, of 9 March, on urgent measures for the protection of mortgage debtors without resources, which makes provision for actions to enable restructuring of mortgage payments for people in an extraordinary difficult situation (exclusion threshold). If restructuring is not viable, measures may be requested, provided they are applicable according to the requirements laid down in the Royal Decree Law.

Additional information can be found in the "Code of Good Practices Guide for Customers" or in "Frequently Asked Questions". We also provide a template for a statement of compliance, which is necessary to process this application.