How to return a direct debit bill

To return a direct debit bill, follow these steps:

   1. Select the account.
   2. Find the bill you wish to return.
   3. Click on the entry.
   4. Click on the option "Return bill".

Important information:
• Reimbursement may take up to one working day.
• The maximum period to return a bill is 8 weeks, except for certain issuers, whose period is shorter.