Why is my card blocked?

Your card may be blocked for several reasons.

If your card expires and you do not activate the renewal when you receive it at home, the card will be automatically blocked after 90 days. In this case, you may need to apply for a new card from the Cards > New Card section.

You can also check if you have not yet signed the card contract by accessing the drop-down menu located in the avatar with the initial of your name > Digital documentation.