What should I do if errors occur during the installation of the file management program?

If any error arises when installing the file-management program, install the application again, but this time using administrator permissions.

Remember that the program is validated for network installations.

If you are still unable to run the installation, please, contact us at 963 085 000.

Please note that our telephone operators will never ask you to give them your remote banking password directly. However, you may need to enter the code on your telephone keypad in order to carry out certain operations.