Why can't I pay with my card in a shop?

If your card isn’t working and you are unable to make a payment in a shop, please check the following:

• Confirm that you have sufficient funds available in the linked account from the Accounts menu > My accounts and activity or credit from the "Cards" section., depending on the card you are using.
• Check that you have not exceeded the purchase limit. You can view and modify the operating limits of your card from the "Cards" section > Card management > Limits and uses.
• Check that your card has not expired. Remember that it will be active until the last day of the month of its expiry date.