How can I cancel my credit card contract?

The cancellation of a credit card contract requires that all credit is available and that there are no outstanding transactions to be confirmed. You can make these checks from the menu > Cards. If there is a spent balance, remember that you can make a repayment, which allows you to continue with the cancellation process. To do this, select the card and click on "My card" > Transfer from account to card and follow the steps.

If you meet all the above requirements and wish to complete the process, log in to the app, open a chat with our Virtual Assistant and indicate "cancel credit card contract".